Frequently Asked Questions (FAQ's)

Below you'll find answers to the questions we get asked the most. If you are unable to find the answer(s) you are looking for, you can get in touch with our customer support team via our contact page. 

 

Q. What sets Duncan's apart?

A. Not only is our product range designed and manufactured to the highest of standards, but our team of passionate and experienced health-professionals are fully committed to developing the kind of products we want to see in the market.

Q. Which Duncan's product is best for overall health?

A. While we have our best-sellers and customer favourites, we do recommend you talk with a nutritional advisor for personalised recommendations. 

Q. How long will it take for my order to arrive?

A. In most cases, you can expect your package to arrive within 3-5 days. We provide fast same day dispatch when orders are placed before 16:30pm.

Q. What is the best way to store Duncan's Healthfoods and supplements?

A. Unless specifically stated we recommend all Duncan's products be stored tightly sealed in a cool, dry place such as a cupboard or pantry. Products should be kept away from moisture, direct sunlight and extreme temperatures.

Q. Where are your products manufactured?
A. The majority of Duncan's products are manufactured in the UK. Some of our products are manufactured within the EU, and a few (for example, health tests) are manufactured outside of the EU.